News/Events for HNS 
Healthcare Professionals



This section of our website provides access to important information to help you stay up-to-date with payors and HNS' policies and procedures,  care guidelines, changes in the industry, health related news, HNS seminars and events and more.




Please check this section often for important news and updates.  


Email - Because we use email as our primary means of communicating important information, please immediately logon to HNSConnect® if your email address changes, and provide HNS with your current email address.



tracelogoRB 11/24/22 - 11/25/22 - Holiday Closing

HNS will be closed on Thursday and Friday, November 24th & 25th in observance of the Thanksgiving holiday.  We will reopen on Monday, November 28th.


We wish you a very happy and safe holiday!



tracelogoRB 1/19/22 - Provider Inquiry Response Time

HNS, and our HNS Service Representatives, take great pride in responding to all claim, and other inquiries, in an efficient and timely manner. Unfortunately, however, due to payor and HNS staffing issues caused by the recent uptick in COVID-19 cases, we may not be able to respond to your inquiries as quickly as expected at this time.


We ask for your patience and understanding, and please know that we will respond to all inquiries as quickly as possible.



tracelogoRB10/7/21 - New HNS Contract - WellCare Medicare Advantage

HNS is pleased to announce that effective December 1, 2021, we will add WellCare Medicare Advantage (MA) to our list of contracted plans for SC providers through our contract with Absolute Total Care (ATC).

HNS has created a new section of our website that includes important information regarding this contract including how to verify benefits, how to complete claims, and more. This information can be accessed by clicking WellCare MA Guide under Billing/Claim Support and choosing WellCare Quick Reference Guide (Medicare Advantage) from the wine-colored side menu.

If you have any questions regarding this new contract, please email your HNS Service Representative.