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Balance Billing

BCBSNC Corporate Medical Policy (CMP)

     - Chiropractic

     - DME Vendors

     - EMG/NERVE 

       CONDUCTION

     - VAD

     - Orthotics

     - Spinal Manipulation

       under Anesthesia

Chief Complaint

CIGNA HealthCare Corporate Medical Policy (CMP)

Claims/HNS Payment Protocols

Clinical Examinations/ Re-Examinations

Chiropractic Manipulative Therapies

Coding (ICD, CPT, HCPCS)

Comparative Practice Pattern Reports (CPR) Program & Policies

Confidentiality of Health Care Records

Co-payment/Co-insurance/Deductibles

Covered Services

Diagnostic Impression

DME Services

Documentation Requirements for the Healthcare Record

Electrodes

Evaluation & Management Services (E/M)

Financial Hardship

Frequency of Visits

Group Practices

HNS Credentialing Policies & Procedures

Informed Consent

Insurance ID Cards

Locum Tenens Billing

Maintenance & Supportive Care

Medical Necessity

Modalities/Therapies

NC Board of Examiners Guidelines

Nerve Conduction/EMG

Non-Covered Services

Notifications to/from HNS

Patient Education & Instruction

Prescribing Drugs

Quality Improvement, Comparative Practice Patterns Report (CPR)

Radiology

Refunds/Overpayments

Requests for Patient Records

Retention of Records

Treatment of Family Members

Treatment Plans

Verifying Benefits

Waiving Co-pays, Deductibles & Co-Insurance

treatment plans

 

 

Treatment Plans

Once a diagnosis or diagnostic impression has been reached, a plan of treatment must be established for each patient. 

 

A properly prepared and properly documented treatment plan for the improvement of the patient’s condition must be included in the patient’s health record.

 

For services billed through HNS, services and frequency of visits included in the treatment plan must be medically necessary and consistent with the chief complaint, clinical findings, diagnoses.

 

All services and the frequency of visits included in the treatment plan must be consistent with HNS and contracted payor policies, the policies of applicable state licensing boards as well as state and federal laws.

 

The patient’s treatment plan must include recommended level of care (duration and frequency of visits), must specifically include the chiropractic manipulation therapy (CMT) recommended, including specific areas to be manipulated with reference to frequency and duration.

 

The treatment plan must include specific, objective, measurable goals (both short and long term) that are expected to improve a functional loss experienced by the patient.  

 

The patient’s treatment plan must include objective measures to evaluate treatment effectiveness.

 

The patient’s treatment plan must include phases of care pursued.

 

If modalities and therapies are included in the treatment plan, the plan must include areas of application, frequency, duration, and if time based therapy is used, the length of time the service will be provided should be included (ex. 30 minutes).

 

Patient instructions and home care must be included in the treatment plan.

 

Any recommended DME must be included in the treatment plan.

 

The treatment plan must include outcomes expected.

 

ALL subsequent visits should reference the patient’s progress as it relates to the treatment plan.

 

Changes or alterations to the course of treatment that differ from the initial treatment plan must be clearly documented and must include rationales.

 

If there is a change to the working diagnosis or diagnoses, the provider must modify the treatment plan and/or prepare a new treatment plan.

 

Per the N. C. Board of Chiropractic Examiners Practice Guides:

 

Treatment Plan

"Each patient is unique, and each patient's complaints, injuries and circumstances are distinct. It is the physician's responsibility to develop a treatment plan individually tailored to the patient's condition. The goals of the treatment plan should be to restore motion, improve strength and function, and reduce pain.

 

At the outset of treatment, the physician should provide the patient with estimates of the time within which to expect initial improvement and the time within which to expect maximum therapeutic benefit. The physician should adequately explain to the patient the nature of the patient's condition, the goals of treatment, and the treatment strategy. Because the patient's active participation in the treatment plan is essential to success, the physician should refer or discharge a patient who fails to comply with treatment recommendations.

During each office visit, the physician should inquire as to the patient's presenting complaints, perform the treatment called for in the treatment plan, and monitor the patient's clinical picture through the use of objective tests such as range of motion, segmental range of motion, presence or absence of spasm or swelling, presence or absence of positive orthopedic findings, and pain assessment.

 

The physician should re-evaluate the appropriateness of further care after whichever comes first, approximately twelve office treatments or four weeks of care (i.e., one "treatment cycle").

If the patient shows improvement, the physician may recommend another treatment cycle. For as long as improvement can be objectively demonstrated, the patient may continue treatment cycles.

However, if re-evaluation fails to demonstrate additional improvement after any two consecutive treatment cycles, the physician should assume that maximum therapeutic benefit has been reached. Patients who have reached maximum therapeutic benefit may be candidates for supportive care, elective care, referral or release.

 

Once the goals of treatment have been realized, the patient may continue to need supportive care in order to prevent deterioration or relapse."

 

 

 

 

 

 

 


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