The patient record, including associated relevant and/or supporting documents must be maintained in a safe and secure location.
HNS providers must retain complete patient records (including all EOBs) for a minimum of 7 years from last date of service OR, if the patient is a minor, for 7 years after the minor patient reaches age 19. Once the patient reaches 19 and is still under care, the provider should retain the patient record for 7 years from the last date of service.
retention of records