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Balance Billing

BCBSNC Corporate Medical Policy (CMP)

     - Chiropractic

     - DME Vendors

     - EMG/NERVE 

       CONDUCTION

     - VAD

     - Orthotics

     - Spinal Manipulation

       under Anesthesia

Chief Complaint

CIGNA HealthCare Corporate Medical Policy (CMP)

Claims/HNS Payment Protocols

Clinical Examinations/ Re-Examinations

Chiropractic Manipulative Therapies

Coding (ICD, CPT, HCPCS)

Confidentiality of Health Care Records

Co-payment/Co-insurance/Deductibles

Covered Services

Diagnostic Impression

DME Services

Documentation Requirements for the Healthcare Record

Electrodes

Evaluation & Management Services (E/M)

Financial Hardship

Frequency of Visits

Group Practices

HNS Credentialing Policies & Procedures

Informed Consent

Insurance ID Cards

Locum Tenens Billing

Maintenance & Supportive Care

Medical Necessity

Modalities/Therapies

NC Board of Examiners Guidelines

Nerve Conduction/EMG

Non-Covered Services

Notifications to HNS

Patient Education & Instruction

Prescribing Drugs

Quality Improvement, Utilization Management (UM)

Radiology

Refunds/Overpayments

Requests for Patient Records

Retention of Records

Treatment of Family Members

Treatment Plans

Verifying Benefits

Waiving Co-pays, Deductibles & Co-Insurance

diagnostic impression

 

For services billed to a HNS contracted payor, as a general rule, the diagnosis must be related to a neuromusculoskeletal condition. (See individual payor corporate medical policies for when chiropractic services are covered.)

All diagnoses reported on the insurance claim must be documented in the health care record.

The diagnosis or diagnostic impression must be reasonable based on the patient’s chief complaint(s), results of clinical findings, diagnostic tests and other available information.

Diagnoses reported on insurance claims must be consistent with HNS and HNS payor policies, the policies of applicable licensing boards, as well as state and federal laws.

The patient’s healthcare record must reflect ALL diagnosis/clinical impressions.

Any changes in diagnoses must be documented in the patient’s health record.

The provider must utilize the ICD codes that appropriately reflects the findings of the patient visit and supports the necessity of care.

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