May 3, 2011

 

IMPORTANT UPDATE

Incorrect EOBs for Federal Employees (FEP)

 

BCBSNC has just advised HNS that the Federal Employees Program (FEP) has experienced technical difficulties with their electronic remittance files.  As a result, recent EOBs received by BCBSNC and forwarded to HNS include incorrect dates of service for those members.  Please note this issue is exclusive to members of the Federal Employees Program.

 

Per BCBSNC, the dates of service on EOBs you received in the April 30th HNS provider check packet will not reflect the correct date of service for members of the FEP.

 

The FEP department in Washington states that they are working to resolve this and expect to have this problem corrected by May 20th, 2011.

 

If you have any questions or if you need a corrected EOB for secondary claim filing, please contact your HNS Provider Representative.